Shipping policy

Delivery Options

Free UK delivery on orders over £50, based on the cart subtotal (minimum subtotal £50). This automatic discount applies to UK (GB) delivery addresses only.

UK Royal Mail 48 Hour Tracked Delivery – £3.99. (Up to 5 working days).

UK Royal Mail 24 Hour Tracked Delivery – £4.99. (Order before 3:30pm for next working day delivery).

Lakeside Click & Collect – FREE. Order before 5pm and your order will be waiting for you to collect at our Lakeside store in 2 working days.

Brentwood Click & Collect – FREE. Order before 5pm and your order will be waiting for you to collect the next working day.

International Delivery Options

US / Canada – UPS International Priority Shipping – £19.99. (2-5 days). FREE delivery on orders over £150.

Australia – UPS International Priority Shipping – £25.00. (2-5 days). FREE delivery on orders over £250.

Europe / Rest of World – UPS/Pro Carrier International Priority Shipping – £19.99. (3-7 days). FREE delivery on orders over £200.

The Rest of World delivery zone covers EU countries, China, Hong Kong, India, Japan, Malaysia, New Zealand, Norway, Singapore, Switzerland, Kuwait, Qatar and UAE.

Where Is My Order?

Please note: tracking is only available once the order has been despatched. Once your item has been despatched please visit https://www.royalmail.com/track-your-item#/

Next Day Delivery – How does it work?

Your order will be delivered the next working day if ordered before 3:30pm and UK Royal Mail 24 Hour Tracked Delivery is selected at checkout.

Returns

All orders can be returned up to 14 days after the date of purchase. Returns and exchanges can be made in store.

Click here to view our full Returns Policy